Travel Information & Terms & Conditions

Make your holiday a success!

For a care-free and relaxing holiday we have compiled some information for you.

Let us know your needs!

We will happily fulfill all your holiday needs, where possible. In order to make arrangements for the points listed below it is important that you inform us in advance.
  • cot for your baby/toddler
    We will set this up for you in your room or apartment on request.
  • four-legged holiday guests
    Nice dogs without a hunting instinct are welcome at Gut Enghagen. We charge no extra cost. Please bring a blanket or basket for your dog to sleep in.

What is included and what isn't?

On the inclusive services page we have listed exactly what is included in your room or package price – a lot! Extra services for a fee are wireless Internet, bathrobes, riding lessons and body treatments.

Holiday guests with restricted mobility

Our hotel is accessible and we have a wheelchair-accessible room.

Arrival & Departure

Your room will be available from 3pm on arrival day – and on departure day until 11am. If you will be arriving after 6pm please be so kind as to let us know.

Payment by cash only

It is not possible to make card payments here! Please pay for your holiday by cash on the day you leave. Many thanks for your understanding.

Cancellation Conditions & Cancellation Insurance

There is always a chance that something unforeseen will happen.
The general terms and conditions for the hotel industry apply for cancellations. In the case of a cancellation, this means:
Up to 3 months prior to arrival you can cancel for free.
From 3 months to 1 month prior to arrival we will charge 40 % of the holiday price.
From 1 month to 1 week prior to arrival the cancellation amount will be 70 % of the holiday price.
If you cancel during the last week prior to arrival we will charge you 90 % of the holiday price, and 100 % for an early departure.

  • With cancellation insurance you will avoid any unnecessary cancellation fees. We recommend to you the Hotel Cancellation Plus Insurance offered by the Europäische Reiseversicherung company.

General Terms & Conditions

The Austrian Hotel Regulations (ÖHVB) apply. The place of jurisdiction is Windischgarsten.

Directions

The Hotel Gut Enghagen has an idyllic location in the countryside, but is very well connected: West motorway A1 – Voralpenkreuz – onto A9 in direction of Kirchdorf – exit St. Pankraz – turn right onto B138 – exit "Vorderstoder, Pießling" – after 4.5 km turn right – it is 2 km from there to our hotel entrance. For door-to-door route information simply use our route-planner service. For satellite navigation: simply enter Güterweg "Großsulzbach" and you will arrive directly at our hotel.

Have a good trip!