Legal

Statement on accessibility

We want this website to be accessible to everyone. Here is where we stand, what is still missing — and who you can contact.

Scope & Legal Basis

This statement applies to the website www.enghagen.at including all sub-pages, forms and integrated functions.

The basis is the Austrian one Barrier-free law (BaFG), which was implemented by Directive (EU) 2019/882 (European Accessibility Act). It has been in effect since June 28, 2025 and it covers, among other things, services in electronic business transactions — that is, the online request and booking of rooms via this website.

Regardless of that, this still applies Federal Law on Equal Opportunities for Persons with Disabilities (BGStG), which prohibits discrimination based on disability.

Status of accessibility

We are committed to making this website accessible to all people — regardless of physical or technical capabilities.

Conformity status

Partially compliant — the requirements are mostly met, but not yet in all respects.

Applied scale

EN 301 549 in conjunction with the Web Content Accessibility Guidelines (WCAG) 2.1, conformance level AA. Where possible, we already comply with WCAG 2.2 AA.

Assessment method

Self-evaluation by the agency responsible for implementation, supplemented by automated tests.

Created on

October 8, 2026

Last revision

October 8, 2026

What we have implemented

When building this website, we took care of the following:

Known barriers

The following content is currently not accessible or only accessible in limited ways:

Online booking engine

The booking route is provided by an external provider and is embedded in our website. We have limited influence over its design. We are in contact with the provider regarding this matter. Until then, the following applies: Every booking can also be made by phone at +43 7562 / 7525 or by email to info@enghagen.at possible — under the same conditions.

Map representation

The included map for getting there is a service provided by a third party and is only partially usable with screen readers. Therefore, the complete route description can be found in addition as plain text on the „Contact“ page.

Older documents and images

Individual older PDF documents and image collections do not yet fully meet the requirements. We are replacing them step by step.

Accessibility in the house

Not only the website, but the house itself is also intended to be accessible to everyone:

Just let us know what you need in your inquiry — we’ll prepare everything.

Feedback & Contact

Have you noticed a barrier? Is content not accessible to you? Then please contact us. We take every tip seriously and strive to fix the problem — and make the desired content accessible to you in the meantime via another route.

Responsible

Gut Enghagen GmbH & Co KG, the Großeiber family
Pießling 17, 4575 Rossleithen

Response time

Usually within a few working days

Complaints & Arbitration

Market surveillance authority

If you are not satisfied with our response or do not receive a response, you can contact the competent market surveillance authority. For the Barrier-Free Act, this is: Social Ministry service.

Address

Social Ministry Service, State Office Upper Austria
Gruberstraße 63, 4021 Linz

Online

sozialministeriumservice.gv.at — there is a form available for reporting barriers there

Conciliation proceedings

If you feel disadvantaged due to a disability, you can apply for a free mediation procedure with the Social Ministry Service under the Federal Law on Equal Opportunities for Persons with Disabilities. The goal is to reach an amicable solution.

About this statement

This statement was created in the context of the website relaunch and describes the status as of the last review. We will update it as soon as there are any changes to the scope of the website or the accessibility status — at least once a year, however.

Status of this statement: October 8, 2026