Legal

Data protection declaration

We treat your data in the same way we treat our guests: carefully and without any unnecessary delays. This explains what we process and why.

Responsible entity

Responsible

Gut Enghagen GmbH & Co KG
Großeiber family
Pießling 17, 4575 Rossleithen, Austria

For questions about data protection, you can contact us at any time using the contact details below.

What data we process

Inquiry & Booking

When you make an inquiry or booking, we process the data you provide to us: name, address, email, phone number, travel period, number and age of travelers, as well as your wishes and comments.

Guest report

As a hospitality business, we are legally obliged to keep guest registers and record the data of our guests.

Special categories

If you inform us of any incompatibilities or mobility restrictions, we will process this information solely to prepare your stay accordingly — based on your consent (Article 9(2)(a) GDPR) and for no longer than necessary for your stay.

Website usage & Cookies

Server log files

When you visit our website, technically necessary data is logged: IP address, date and time, page accessed, browser type and operating system. The legal basis is our legitimate interest in ensuring secure and uninterrupted operation (Art. 6(1)(f) GDPR).

Cookies

We use technically necessary cookies to ensure that the website functions properly. We only use any further cookies — for example, for statistics or marketing purposes — with your consent, which you can revoke at any time via the cookie settings.

Recipients of your data

We only pass on your data to the extent necessary or required by law for the processing:

Contracts with all order processors are in accordance with Article 28 of the GDPR. Data transfers to third countries only take place if an adequate level of data protection is ensured.

Newsletter

For our newsletter, we use the double opt-in procedure: After you sign up, you will receive an email in which you confirm your registration. This ensures that no one signs you up without your knowledge.

Your rights

You have the right at any time to:

A phone call or an email is sufficient. If you believe that we are processing your data unlawfully, you can file a complaint with the Austrian Data Protection Authority: dsb.gv.at